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terms & conditions
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The Discover Leisure website is a convenient way for retail customers to purchase nearly all of our products 24 hours a day, 7 days a week. If you cannot find the particular item you are after then please contact us:
Discover Leisure
Unit 1
1 Monckton Court
South Newbald Road
North Newbald
East Yorkshire
YO43 4RW
E-mail: enquiries@discover.co.uk
Telephone: 0845 1200 173
Interpretation

2.1 These terms and conditions (“the Terms”) set out the basis upon which Signlease Limited(company number 5395650) (“we”, “us” or “our”) will supply goods via our website www.discover.co.uk (the “Site”) to the customer named on the order form completed on the Site (“you” or “your”) and upon which you may access and use the Site.

2.2 Please read these Terms carefully before using the Site or ordering any product from us. Together with the completed order form these Terms form the entire and only agreement between you and us to the exclusion of all other terms or conditions. Our acceptance of your order by delivery to you of the goods ordered constitutes a legally binding contract between us. By accessing or using the Site or ordering any product from us you (meaning yourself and any company or other entity or business for whom you work or otherwise represent) agree to be legally bound by these Terms as they may be modified and posted on the Site from time to time. If you do not agree to the Terms (or are not authorised to do so) you should not use, access or order from the Site. We recommend you print the terms and keep them for future reference.

Ordering

3.1 We reserve the absolute right to alter, suspend, withdraw or discontinue without notice any product on or aspect of the Site including these Terms and we further reserve the right to refuse to accept any order or to supply any goods entirely at our discretion.

3.2 When you place an order we will automatically send you an email to acknowledge receipt of the order. This is not an order confirmation or acceptance of your order by us. No order shall be deemed to have been accepted until you have received confirmation from us by e-mail, telephone or other means that your order has been accepted and no contract formed until we have received full payment incleared funds.

3.3 Acceptance of your order and completion of the contract between you and us will take place on the despatch by us to you of the goods ordered unless we have notified you that we do not accept your order or you have previously cancelled it.

 
Cancellation of orders

4.1 You have a right to cancel your order for any goods purchased via the Site at any time up to 7 days after receipt of your goods for a full refund, excluding the cost of return postage or delivery, provided you have kept the goods as new until received by us, do not use them and return the complete goods by Lynx.

4.2 To cancel an order you should email or write to us at the address set out in clause 1 no later than 7 days after delivery of your goods, quoting your order number.

4.3 We will at your request arrange for collection of any goods which are the subject or a cancelled contract. Our collection charge is £15 or 20% of the cost of the goods, whichever is the greater. This amount will be deducted from any refund made to you following collection of the goods.

Prices

5.1 The price that you pay is the price displayed on this Site at the time that you place your order unless, at such time the price displayed on the site is incorrect. In this case we will notify you of the error and the correct price and give you the option of confirming or cancelling your order. Our prices are in Great Britain Pounds Sterling and are inclusive of VAT. Time shall be of the essence for payment.

5.2 We reserve the right to change any advertised prices at any time.

5.3 During the ordering procedure you will be required to enter credit or debit card details and we will take payment from such card at the time of your order once we have verified the card details and confirmed stock availability.

5.4 Title to any goods that you order will pass to you upon delivery provided we have received payment in full. If we have not received payment in full at the date of delivery then title shall not pass until such payment is received in cleared funds.

5.5 If you have a credit account and you do not make any payments by the due date we may at out sole discretion suspend your account including any orders placed but not yet completed until your account balance is paid in full.

Delivery

6.1 We endeavour to deliver within two days after the placing of your order unless we notify you to the contrary. All deliveries are subject to payment authorisation or receipt of payment in cleared funds. If an item is temporarily out of stock we will contact you via e-mail or the telephone number that you provided when placing the order to attempt to arrange a later delivery date. If this is not satisfactory to you, we will offer you a refund. We make every effort to deliver goods within the estimated timescales but delay may occasionally occur. We shall be under no liability as a result of any delay or failure to deliver the goods within the estimated timescale.

6.2 Delivery will be charged at our current rates notified to you at the time you place your order.

6.3 Our standard times of delivery are between 8.30am to 5.00pm Monday to Friday. If you have any special delivery requirements then you must notify us when placing your order. Failed deliveries where no one is available to receive goods may be subject to a further standard delivery charge.

6.4 Risk of loss or damage to a product passes to you at the time of delivery or, if delivery is not possible at the time and date notified, at such time as we attempt first delivery.

6.5 You irrevocably authorise us and grant us a licence to enter upon any premises where the goods are situated and take possession of and remove the goods at your expense if at any time after the purchase price (or any part thereof) has become due and has not been received in full or if the purchase price has not been received in full (whether or not the payment has become due) upon the appointment of a receiver of the whole or any part of your undertaking or upon you entering liquidation or bankruptcy or upon you compounding with your creditors or taking or suffering any similar action in consequence of debt or upon us having reasonable doubts as to your willingness or ability to pay for the goods on the due date

Returns, damaged or faulty goods

7.1 Please examine the goods on delivery in case they are damaged or faulty. If you inform us within 7 days of delivery that the goods are delivered damaged or faulty we will generally replace them.

7.2 If you do not inform us within 7 days we shall have no liability for goods said to be damaged on delivery. This does not affect your statutory rights.

7.3 Occasionally if product specifications change or we have insufficient stock to meet your order we may supply and deliver a substitute product or refund any amount paid for such goods. If you are not happy with any substituted goods then you may cancel the order and return them in accordance with clause 4 above.

Liability

8.1 We provide this Site strictly on an “as is” basis and unless expressly stated, we do not make any representations nor give any warranties in respect of the Site or the goods available on the Site. To the extent permitted by the applicable law, we hereby expressly exclude all warranties, conditions, representations or duties whatsoever and howsoever arising (whether express or implied) including but not limited to any representations or warranties as to the information, content, prices, materials or products included in this Site, the ownership of intellectual property or other rights in the Site and the content, or the fitness for a particular purpose of, any goods or services referred to at any time on the Site, any express or statutory warranties, and any warranties or duties regarding accuracy, timeliness, completeness, performance, availability, lack of negligence or of workmanlike effort.

8.2 To the fullest extent allowed by applicable law, you agree that we will not be liable to you or your business under any circumstances whatsoever (whether in contract, negligence or any other tort, breach of statutory duty or otherwise) for any loss of profits, income, business interruption, loss of business information or for the increase in any costs, liabilities or expenses or any other losses whatsoever and however arising directly or indirectly out of or in connection with or relating to the Site and we shall not be liable for any loss, damages, costs, expenses or other liability which you incur or suffer as a result of your use of the Site or the purchase of goods through the Site.

8.3 You are responsible for ensuring that your computer system meets all relevant technical specifications necessary to use the Site and is compatible with the Site. You also understand that we cannot and do not guarantee or warrant that the Site or any material available for downloading from the Site or sent to you by email will be free from infection, viruses, worms and/or other code that has contaminating or destructive properties. You are responsible for implementing sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the accuracy of data input and output.

8.4 We take all such steps as are reasonably necessary to provide a fast and reliable service, but exclude to the fullest extent permitted by law any liability for the security of the services on the Site or for any disruption of the Site however caused, loss of or corruption of any material in transit, loss of or corruption of material when downloaded onto any computer systems or loss or corruption of material on your computer system however caused.

8.5 Notwithstanding any of the above our, subject to clause 8.6 below, our aggregate liability (in contract, tort or otherwise) for loss or damage arising from one event or a series of events attributable to the same cause shall be limited to refunding the sum paid by you for the goods in respect of which such liability arises or, at our discretion, replacing such goods.

8.6 Notwithstanding anything else contained in the provisions of this clause 8, our liability will not be limited in the case of death or personal injury directly caused by our negligence or fraudulent misrepresentation.

8.7 This clause does not affect any statutory rights that you may have as a consumer.

Linked sites

9.1 We may provide hypertext links to sites on the Internet which are operated by independent third parties (“Third Party Sites”). You acknowledge that we have no control over and are not responsible for the content or availability of any Third Party Sites and give no (and expressly disclaim any) warranty or representations in respect of this.

9.2 We shall not be liable for any loss or damage caused or alleged to be caused by or in connection with use of or reliance on any content, goods or services available on or through any Third Party Sites. Any concerns regarding any external link to any third party site should be directed to the operator of that site.

Intellectual property

10.1 You acknowledge and agree that all copyright, trade marks and all other intellectual property rights in all materials and/or content made available as part of your use of this Site shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors.

10.2 You acknowledge and agree that the material and content contained within this Site is made available for your personal non-commercial use only and that you may only download such material and content for the purpose of using this Site. You further acknowledge that any other use of the material and content of this Site is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

Site content

Images on our website do not show the actual size of items. All sizes and measurements are approximate but we do try to make sure that they are as accurate as possible. On the rare occasion that there is an error, we will seek to advise you about it as soon as possible.

Personal details

We will use any personal information collected during your use of the Site in accordance with current UK data protection legislation and our privacy policy.

Governing law and jurisdiction

These terms and any contract concluded between you and us is subject to the laws of England and Wales and you acknowledge and agree that all disputes arising out of such contract shall be subject to the exclusive jurisdiction of the courts of England. Those who access the site from other locations are responsible for compliance with their local laws and taxes as applicable.

General

14.1 You may not assign, sub-licence or otherwise transfer any of your rights under these terms.

14.2 We may assign or subcontract any or all of our rights and obligations under these terms.

14.3 We may alter these terms from time to time and post the new version on the Site. We indicate at the beginning of these terms the date on which they were last updated. If you use the Site after we have published such changes you are agreeing to be bound by them.

14.4 If any provision or term of these Terms, or any part of any provision or term, shall become or be declared illegal, invalid or unenforceable for any reason whatsoever, such term or provision or part thereof shall be divisible from and be deemed to be deleted from them. The validity of the remaining terms will be unaffected and they shall remain in full force and effect.

Notices
All notices shall be given to us by post, e-mail or fax to the address or number provided in clause 1.
Caravan Finance

Flexible Finance Packages available. Credit is available to persons aged 18 or over, subject to status. Indemnities may be required.

Finance provided by: Bank of Scotland

Refer a Friend

Refer a friend vouchers may only be used once.
The vouchers can only be redeemed on orders totaling £70 or more.
You may recommend a friend as many times as you like and for each one that goes on to shop with us you will receive a further £10 discount code.
Each discount code may not be used in conjunction with any other promotion and multiple
discount codes cannot be combined in one transaction.

Discover reserve the right to withdraw the offer at any time and cancel any order that has
been made if we believe the code has been obtained through fraudulent means.

Email Prize Draw

  1. First prize is a caravan worth £10,000 of which the brand and make is chosen at the discretion of Discover at the time of the draw. The 2 runner up voucher prizes can be spent in either the Discover retail outlet in Cheshire or online at http://www.Discover-caravans.co.uk
  2. There is no cash alternative available.
  3. Entrants must be over 18 years old.
  4. General terms and conditions of shopping at http://www.discover.co.uk  apply.
  5. Prize Winner may be required to participate in future publicity. By entering this competition entrants are deemed to be giving permission to use their photographs and details for promotional purposes, on and off-line.
  6. Closing date for entry to the prize draw is 31st December 2007. Any entries received after this date will be invalid. The winner will be randomly drawn under independent supervision and notified in writing within 28 days of closing date.
  7. Proof of posting is not proof of receipt. The Promoter accepts no responsibility for entry applications not received.
  8. Entry into the draw is deemed as acceptance of these rules.
  9. The draw will be made by an independent person.
  10. Employees of Discover Leisure and any family or agency employees are not permitted to enter the prize draw.
  11. The judge's decision is final and legally binding and no correspondence will be entered into.
  12. The name and county of the winner will be available for 4 weeks from 31st January 2008.

No purchase necessary - to enter the draw simply send fill out the form online and click on the enter prize draw button.

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