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service & aftercare

complete peace of mind from August 1st 2008 with a 6 Star Guarantee

Here at Discover we work hard to make sure the customer journey is as smooth as possible. At no extra cost to you our 6 Star Guarantee simply highlights the fact that at Discover world class customer service is not a privilege its your right as our customer.
Services & aftercare - complete peace of mind
   
Of course when you buy a new leisure vehicle it is covered by the manufacturer’s warranty, but at Discover your protection doesn’t stop there. We also add a two year warranty exclusively from 'AA Warranty'. This gives peace of mind on new vehicles and is essential for used vehicles where no manufacturer’s warranty applies.   Whether you are brand new to caravanning or a seasoned ‘pro’, occasionally you may need some back-up. If you’ve forgotten how the heater works or something has broken down, our fully trained experts are on hand at the end of the phone, 24 hours a day. Rest assured it’s not just your salesman’s mobile. We have a support team available to help you.   Additionally if something has gone wrong and we can’t fix it on the phone, we can arrange for replacement parts to be sent directly to your campsite, leaving you to get on with your holiday.
         
   
  Let’s be honest, it’s a big decision and investment buying a caravan or motorhome. While we will give you as much advice and support as we can in the lead up to your purchase, if you are not happy with the vehicle you have chosen we will give you your money back. Obviously terms and conditions apply to this offer, call us for details.   While we expect reliability we all know that sometimes the worst does happen. With a 12 month package deal from the AA, you can rest assured that if you do break down, help is at hand.
 
Strong Hold Security
"AA Warranty is provided by AA mechanical Insurance Services Limited, part of the MotorWay Direct Plc Group of Companies.'
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